FAQs

How long is the shipping? What if it is damaged when I receive it?

Estimated shipping is at 3-4 weeks as our current inventory levels are low. You may check with us for urgent shipping for limited colors available. We guarantee that our product reaches you intact and in good condition. Otherwise do drop us an email at support@keekir.com

How long will it take for my Order to reach me?

Shipping will take 3-4 weeks, kindly wait this time period to receive your product. All tracking number will be provided, do contact us at support@keekir.com if you require any assistance.

Can I purchase express shipping?

Yes, there is an express shipping option available during checkout. However, express shipping will incur extra cost.

What is your Insurance for?

When you purchase with us, we guarantee that the item will reach you in good condition. Which also means, if the item gets lost in transit or there are any postal glitches which results in the loss of your item, we will replace it for free!

What is your Return/Refund Policy?

We have a 30 days return policy. Depending on the reason of the return, there may be a shipping fee required. Do contact our support at support@keekir.com for more information.